VIVAIA Technology Co. Limited is bound by the Personal Data (Privacy) Ordinance (Cap. 486)
which govern the way organizations collect, use, keep secure and disclose personal information.
the legal entity that is governed by the terms and the applicable legislation. Below is a sample
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you,
register a complaint, or simply want more information contact our Privacy Compliance Officer at
All terms are suitable for Hong Kong law.
This Service is based in Hong Kong SAR. We make no claims concerning whether the Content may be
viewed, or be appropriate for use outside of Hong Kong SAR.
If you access the Service or the Content from outside Hong Kong SAR, you do so at your own risk.
Whether inside or outside of Hong Kong SAR, you are solely responsible for ensuring compliance
with the laws of your specific jurisdictions.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process,
we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address
in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store,
new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction,
verify your credit card, place an order, arrange for a delivery or return a purchase,
we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing,
we will either ask you directly for your expressed consent, or provide you with an opportunity to say
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you,
for the continued collection, use or disclosure of your information, at anytime, by contacting us at
We may disclose your personal information if we are required by law to do
so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose
your information to the extent necessary to allow them to perform the services they
provide to us.
However, certain third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
In particular, remember that certain providers may be located in or have facilities that
are located a different jurisdiction than either you or us. So if you elect to proceed
with a transaction that involves the services of a third-party service provider, then
your information may become subject to the laws of the jurisdiction(s) in which that
service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a
payment gateway located in the United States, then your personal information used
in completing that transaction may be subject to disclosure under United States
legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or
Terms of Service
When you click on links on our store, they may direct you away from our site. We are
not responsible for the privacy practices of other sites and encourage you to read
their privacy statements.
SECTION 5 - THIRD-PARTY SERVICES
To protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused, accessed,
disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using
secure socket layer technology (SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100%
secure, we follow all PCI-DSS requirements and implement additional generally
accepted industry standards.
to facilitate and enhance your user experience on the Site and for other purposes
described below. “Cookies” are small pieces of information that are stored on your
computer, tablet or cell phone device’s hard drive by your browser. The Site may use
both Cookies that we implement and Cookies implemented by our suppliers and
learn when and how users visit the Site, to learn how frequently visitors view certain
Site pages, to learn which search terms are used to find the Site, and to learn which
information on the Site and to improve your enjoyment of the Site, for example, by
remembering your contact and other information when you access or use the Site.
Most browsers automatically accept Cookies. You can disable this function, but
disabling Cookies may impact your use and enjoyment of the Site.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state
or province of residence, or that you are the age of majority in your state or province
of residence and you have given us your consent to allow any of your minor
dependents to use this site.
frequently. Changes and clarifications will take effect immediately upon their posting
on the website. If we make material changes to this policy, we will notify you here that
it has been updated, so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be
transferred to the new owners so that we may continue to sell products to you.